Sentinels’ VALORANT player TenZ has issued an apology for the pre-order campaign of his TenZ Secret Mouse, which was launched on his website on Nov. 27. The mouse was priced at €179, or roughly $196, and had no finalized shape, specs, or weight. TenZ acknowledged that the campaign was “super ambitious” and that it was a “stretch to attempt to sell a mouse that had no finalized shape, specs, or weight.”
TenZ’s apology post also attempted to clarify that the mouse project was not a “quick cash grab” and that the mouse is still being developed. He also froze any future pre-orders and offered those who have already pre-ordered a choice between a full refund or keeping the purchase. The apology post included a “super early prototype” of the mouse’s shape, which was posted on Twitter.
TenZ apologizes for selling a $200 mouse without a final design
The TenZ Secret Mouse had 20,000 presale units available, with a shipping ETA of Summer 2024. The mouse’s store page listed several confirmed features, but the ambidextrous shape was noted as a “work-in-progress” with more design updates to be revealed “soon” on TenZ’s Discord channel.
First off I just want to genuinely apologize on the latest launch of my new mouse.
I completely understand the negative comments that are being made towards the project, and everything is completely warranted.
This model for making a mouse from scratch and… https://t.co/vOQeSvHgF3 pic.twitter.com/5b3whAAaPy
— TenZ (@TenZOfficial) November 28, 2023
Despite the high price point and non-finalized details, there are still fans willing to spend on TenZ’s dream mouse, especially now that they’ve seen the prototype image. However, the long wait time and the lack of finalized details did not sit well with some fans.
In summary, TenZ’s apology post addressed the mixed reactions to the pre-order campaign of his TenZ Secret Mouse, which was launched with no finalized shape, specs, or weight. The mouse project is still being developed, and updates will be available to those who care. Future pre-orders have been frozen, and those who have already pre-ordered have the option of a full refund or keeping the purchase.
Tyson “TenZ” Ngo is an outstanding professional VALORANT player known for his impressive playful contribution. He first rose to prominence as a professional player in the VALORANT esports scene when he played for Sentinels on loan and subsequently became a permanent signing. TenZ is often praised for his incredible accuracy, quick reflexes and strategic intelligence. His skills make him a key player for the Sentinels team. Off the field, TenZ is also popular as a content creator, helping to boost VALORANT’s popularity in the gaming community.