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How to Cancel Fortnite Crew: Step-by-Step Guide

Canceling a Fortnite Crew subscription can be a bit confusing, especially if you are new to the game or not familiar... Fragster | 28. October 2023

Canceling a Fortnite Crew subscription can be a bit confusing, especially if you are new to the game or not familiar with the process. However, it is important to know how to cancel the subscription to avoid being charged for a service you no longer want or need. This article will provide a step-by-step guide on how to cancel Fortnite Crew on different platforms.

Fortnite Crew is a monthly subscription service that provides players with exclusive in-game items, 1000 V-Bucks, and the current Battle Pass. The subscription automatically renews every month, charging the player $11.99. If you decide to cancel your subscription, you will still have access to the items and V-Bucks you received as part of the subscription until the end of the current billing cycle. However, you will not receive any future items or V-Bucks unless you resubscribe.

The process to cancel Fortnite Crew varies depending on the platform you are using. Players can cancel their subscription on Xbox, PlayStation, Nintendo Switch, Samsung, and Epic/PC. Each platform has its own set of steps to follow, which can be confusing. However, with the help of this guide, players can easily cancel their subscription and avoid being charged for a service they no longer want or need.

Understanding Fortnite Crew

Fortnite Crew is a subscription service offered by Epic Games for Fortnite players. It provides players with exclusive in-game content and perks on a monthly basis. Once subscribed, players receive a monthly package of items that includes a skin, a back bling, a pickaxe, and 1,000 V-Bucks.

The subscription costs $11.99 per month and can be purchased through the game’s store or the Epic Games website. The subscription automatically renews every month unless the player cancels it.

To cancel a Fortnite Crew subscription, players need to follow the instructions provided by the platform they used to sign up. For Xbox, players need to go to the Microsoft Account website, select “Services & subscriptions,” then “Manage,” and finally “Turn off Recurring Billing.” For PC and Android, players need to go to the Epic Games website, select “Settings,” then “Subscriptions,” and finally “Cancel Subscription.”

It is important to note that once a subscription is canceled, players will no longer receive the monthly package of items. However, they will still have access to the items they received during their subscription period.

In summary, Fortnite Crew is a subscription service that provides players with exclusive in-game content and perks on a monthly basis. Cancelling the subscription is easy and can be done through the platform used to sign up.

Steps to Cancel Fortnite Crew

Players who wish to cancel their Fortnite Crew subscription can do so in two ways: through the in-game settings or the Epic Games website. Follow the steps below to cancel Fortnite Crew subscription:

Via In-Game Settings

  1. Open Fortnite on your computer.
  2. Click on the Battle Pass tab at the top of the lobby screen.
  3. Scroll down to the Crew section and click on the Manage Subscription button.
  4. Choose the subscription you want to cancel and click on Cancel Subscription.
  5. Follow the on-screen instructions to complete the cancellation process.

Through Epic Games Website

  1. Navigate to the Epic Games website and sign in to your account.
  2. Click on your profile name in the top right corner of the screen and select Account.
  3. Click on the Subscriptions tab.
  4. Find the Fortnite Crew subscription you want to cancel and click on Cancel Subscription.
  5. Follow the on-screen instructions to complete the cancellation process.

It is important to note that cancelling your Fortnite Crew subscription will not result in a refund for any previously paid subscription fees. However, you will still have access to the Crew Pack benefits until the end of the current subscription period.

Cancellation Confirmation

Once the Fortnite Crew subscription has been canceled, the user will receive a confirmation email from Epic Games. It is important to note that the subscription will remain active until the end of the current billing cycle. After that, the subscription will be terminated, and the user will no longer have access to the benefits of Fortnite Crew.

If the user cancels their subscription within the first month of signing up, they will receive a refund for the current billing cycle. However, if the user cancels after the first month, they will not receive a refund for the current billing cycle.

To ensure that the subscription has been successfully canceled, the user can check their subscription status on the Epic Games website. If the subscription status shows as “inactive,” then the cancellation has been successful.

It is important to note that if the user decides to resubscribe to Fortnite Crew in the future, they will need to go through the subscription process again and will not be able to access any previously received benefits.

Refund Policy for Fortnite Crew

If you have subscribed to Fortnite Crew and wish to cancel it, you may be wondering about the refund policy. Each platform has its own cancellation and refund policies, so it’s important to check the specific policy for your platform.

For Xbox users, you can find the Xbox subscription refund policy on the Epic Games website. The policy states that if you cancel your subscription within 14 days of purchase, you may be eligible for a full refund. However, if you cancel after the 14-day period, you will not receive a refund.

For other platforms, such as PC and PlayStation, the refund policy may vary. It’s recommended to check the specific policy for your platform on the Epic Games website or by contacting customer support.

It’s important to note that if you cancel your Fortnite Crew subscription, you will lose access to the exclusive in-game items and 1,000 V-Bucks that come with the subscription. Additionally, any monthly Crew Packs that you have received will also be removed from your account.

Before canceling your subscription, it’s recommended to use any remaining V-Bucks or redeem any unredeemed Crew Packs. This will ensure that you get the most out of your subscription before canceling.

In summary, the refund policy for Fortnite Crew varies depending on the platform you are using. It’s important to check the specific policy for your platform before canceling. If you are eligible for a refund, it will typically only be available within the first 14 days of purchase. Remember to use any remaining benefits of your subscription before canceling to get the most out of it.

Troubleshooting Cancellation Issues

Common Problems

While canceling a Fortnite Crew subscription is usually a straightforward process, some users may encounter issues. Here are some common problems and their solutions:

  • Unable to find the subscription: If the user is unable to locate their subscription, they should check if they are logged in with the correct account. If they are still unable to locate their subscription, they should contact Epic Games support for assistance.
  • Error messages while canceling: If the user receives an error message while trying to cancel their subscription, they should make sure that they are following the correct steps and that their payment method is up to date. If the issue persists, they should contact Epic Games support for assistance.
  • Subscription still active after cancellation: If the user’s subscription is still active after they have canceled it, they should check if they have received a confirmation email from Epic Games. If they have not received an email, they should contact Epic Games support for assistance.

Contacting Support

If users are unable to resolve their cancellation issues on their own, they can contact Epic Games support for assistance. The support team can be reached through the following channels:

  • Email: Users can send an email to Epic Games support with their issue and account details. The support team will respond as soon as possible.
  • Live Chat: Users can access the live chat feature on the Epic Games website to speak with a support representative in real-time.
  • Phone: Users can call Epic Games support to speak with a support representative over the phone. The phone number can be found on the Epic Games website.

Overall, users should not encounter any major issues while canceling their Fortnite Crew subscription. However, if they do encounter any issues, they should follow the troubleshooting steps outlined above or contact Epic Games support for assistance.

After Cancellation: What to Expect

Once a Fortnite Crew subscription is canceled, the membership will remain active until the end of the current billing period. During this time, the subscriber will keep all the previously awarded benefits such as Battle Passes, V-Bucks, and Crew Packs.

It is important to note that canceling a Fortnite Crew subscription does not automatically delete the account. The account will remain active, and the subscriber can still access all the game features. However, the subscriber will no longer receive the monthly Crew Pack and other benefits that come with the subscription.

If the subscriber changes their mind and wants to re-subscribe to Fortnite Crew, they can do so at any time. They will need to go through the same process of signing up for the subscription and paying the monthly fee.

It is recommended that subscribers keep track of their subscription status to avoid unwanted charges. They can do this by checking their account settings or contacting Epic Games customer support for assistance.

Overall, canceling a Fortnite Crew subscription is a straightforward process that can be done at any time. The subscriber will keep all the previously awarded benefits until the end of the current billing period, and the account will remain active.

Re-Subscribing to Fortnite Crew

If you want to re-subscribe to Fortnite Crew, it’s a straightforward process. Once you cancel your subscription, you can re-subscribe at any time, and your benefits will be restored immediately.

To re-subscribe to Fortnite Crew, follow these steps:

  1. Open Fortnite and navigate to the Crew tab.
  2. Select the “Join Fortnite Crew” option.
  3. Choose your preferred payment method.
  4. Follow the prompts to complete your subscription.

It’s important to note that if you re-subscribe, you will be charged immediately, and your subscription will renew automatically each month. So, if you only want to subscribe for a limited time, make sure to cancel your subscription before the next billing cycle.

Overall, re-subscribing to Fortnite Crew is a simple process, and you can enjoy all the benefits of the subscription right away.

Alternatives to Cancellation

While canceling the Fortnite Crew subscription is an option, there are alternatives that players may consider before taking that step. Here are a few alternatives to consider:

Pause Subscription

If a player wants to take a break from the Fortnite Crew subscription but doesn’t want to cancel it entirely, they can pause their subscription. Pausing the subscription will prevent the player from being charged for the next billing cycle, but they will still have access to the benefits until the current cycle ends.

Change Subscription Plan

Players who feel that the Fortnite Crew subscription is no longer worth the cost can consider changing to a different subscription plan. Epic Games offers several different subscription plans, each with their own set of benefits and costs. Players can review the different plans and choose one that better suits their needs and budget.

Use Up Benefits

Before canceling the subscription, players may want to use up any remaining benefits they have. This includes any V-Bucks, skins, or other items that come with the subscription. Once the benefits are used up, the player can then cancel the subscription without losing anything.

Share Subscription

If a player has a friend or family member who also plays Fortnite, they can share their subscription with them. The Fortnite Crew subscription allows for up to six family members to share the benefits, so players can split the cost with others and still enjoy the benefits of the subscription.

Overall, there are several alternatives to canceling the Fortnite Crew subscription. Players should consider these options before making a final decision.

Frequently Asked Questions

How can I cancel my Fortnite Crew subscription on my Xbox?

To cancel your Fortnite Crew subscription on Xbox, go to the “Subscriptions” section in your account settings. From there, locate the Fortnite Crew subscription and select “Cancel”. Follow the prompts to complete the cancellation process.

What steps should I take to cancel my Fortnite Crew subscription on a PS4?

To cancel your Fortnite Crew subscription on PS4, go to your account settings and select “Account Information”. From there, navigate to “Services List” and find “Fortnite”. Locate the Fortnite Crew subscription and select “Turn Off Auto-Renew”. The subscription will be canceled at the end of the current billing cycle.

Is it possible to receive a refund after canceling the Fortnite Crew subscription?

If you cancel your Fortnite Crew subscription, you will not receive a refund for any unused portion of the subscription. However, if you experience any issues with your subscription, you can contact Epic Games customer support for assistance.

What happens to my in-game items if I decide to cancel the Fortnite Crew?

If you cancel your Fortnite Crew subscription, you will still have access to any in-game items or V-Bucks that you received as part of the subscription. However, you will not receive any future monthly items or V-Bucks.

Why is my Fortnite Crew subscription not visible in my account subscriptions?

If your Fortnite Crew subscription is not visible in your account subscriptions, it may be because you signed up for the subscription using a different platform or account. Make sure you are signed in to the correct account and platform to access your subscription.

How can I resolve issues when I’m unable to cancel my Fortnite Crew subscription on PS4?

If you are experiencing issues canceling your Fortnite Crew subscription on PS4, make sure you are following the correct steps and have the latest version of the game and console software. If the issue persists, contact Epic Games customer support for assistance.